{"id":18357,"date":"2026-08-13T12:48:42","date_gmt":"2026-08-13T12:48:42","guid":{"rendered":"https:\/\/gnbcc.net\/?p=18357"},"modified":"2026-08-14T14:41:37","modified_gmt":"2026-08-14T14:41:37","slug":"omnibsic-wins-triple-recognition-in-customer-satisfaction-index","status":"publish","type":"post","link":"https:\/\/gnbcc.net\/omnibsic-wins-triple-recognition-in-customer-satisfaction-index\/","title":{"rendered":"OmniBSIC wins triple recognition in Customer Satisfaction Index"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The GNBCC Premium Member, <strong>OmniBSIC Bank Ghana Limited<\/strong> has received triple recognition in the latest <strong>Customer Satisfaction Index<\/strong>, reinforcing its performance in customer service and service quality.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The bank emerged as the <strong>Best Bank in Service Quality<\/strong>, highlighting its performance in delivering quality service and meeting the expectations of its customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The recognition forms part of the bank\u2019s achievements in the Customer Satisfaction Index and reflects its continued focus on customer experience and service delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The triple recognition further strengthens OmniBSIC Bank\u2019s position within Ghana\u2019s banking sector, particularly in an area where customer satisfaction and quality of service remain important measures of banking performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The latest achievement adds to the bank\u2019s recognition for its efforts to provide customers with quality banking services and a positive customer experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Read more here:<\/strong> <a href=\"https:\/\/thebftonline.com\/article\/omnibsic-wins-triple-recognition-in-customer-satisfaction-index\" rel=\"nofollow noopener\" target=\"_blank\">B&amp;FT \u2013 OmniBSIC wins triple recognition in Customer Satisfaction Index<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Get in Touch<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Customer Service:<\/strong> <strong>+233 (0) 307 086 000<\/strong>, <strong>+233 (0) 302 758 555<\/strong><br><strong>Email:<\/strong> <strong><a>info@omnibsic.com.gh<\/a><\/strong><br><strong>Website:<\/strong> <a href=\"https:\/\/www.omnibsic.com.gh\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">www.omnibsic.com.gh<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The GNBCC Premium Member, OmniBSIC Bank Ghana Limited has received triple recognition in the latest Customer Satisfaction Index, reinforcing its commitment to service quality and customer satisfaction.<\/p>\n","protected":false},"author":12,"featured_media":18358,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"yes","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[146,193,148],"tags":[],"class_list":["post-18357","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gnbcc-members","category-member-spotlight","category-members"],"jetpack-related-posts":[{"id":15185,"url":"https:\/\/gnbcc.net\/the-gnbcc-joins-omnibsic-bank-on-their-10th-edition-health-walk\/","url_meta":{"origin":18357,"position":0},"title":"The GNBCC Joins OmniBSIC Bank on their 10th edition\u00a0health walk","author":"Grace Agorigo","date":"February 27, 2026","format":false,"excerpt":"Last Saturday, the GNBCC's Operations and HR Manager, Naana Biney Ohemeng, joined premium member, OmniBSIC Bank for their 10th quarterly health walk. The walk drew thousands of energetic patrons from all over the capital, reaffirming the bank\u2019s commitment to promoting wellness, social connection and community empowerment among staff, customers and\u2026","rel":"","context":"In &quot;News Articles&quot;","block_context":{"text":"News Articles","link":"https:\/\/gnbcc.net\/category\/news-articles\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/02\/Article12v2-1.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/02\/Article12v2-1.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/02\/Article12v2-1.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/02\/Article12v2-1.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/02\/Article12v2-1.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":18830,"url":"https:\/\/gnbcc.net\/omnibsic-bank-opens-international-trade-mission-to-the-140th-canton-fair\/","url_meta":{"origin":18357,"position":1},"title":"OmniBSIC Bank Invites Businesses to Join the International Trade Mission to the 140th Canton Fair","author":"Paul N.","date":"August 27, 2026","format":false,"excerpt":"Looking to explore new markets and connect with global suppliers? OmniBSIC Bank\u2019s International Trade Mission to the 140th Canton Fair offers businesses the opportunity to experience one of the world\u2019s largest trade exhibitions.","rel":"","context":"In &quot;GNBCC Members&quot;","block_context":{"text":"GNBCC Members","link":"https:\/\/gnbcc.net\/category\/gnbcc-members\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/08\/Newsletter-Blog-Media-51.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/08\/Newsletter-Blog-Media-51.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/08\/Newsletter-Blog-Media-51.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/08\/Newsletter-Blog-Media-51.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/08\/Newsletter-Blog-Media-51.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":15049,"url":"https:\/\/gnbcc.net\/omnibsic-bank-hosts-10th-edition-of-its-annual-health-walk\/","url_meta":{"origin":18357,"position":2},"title":"Omnibsic Bank Hosts 10th Edition of Its Annual Health Walk","author":"Michael Teye","date":"February 13, 2026","format":false,"excerpt":"Omnibsic Bank invites the public to the 10th edition of its Annual Health Walk on Saturday, 21st February 2026 at the University of Ghana Sports Stadium. Join the celebration of wellness under the theme \u201cBetter Health Starts Here.\u201d Participation is free.","rel":"","context":"In &quot;Member Spotlight&quot;","block_context":{"text":"Member Spotlight","link":"https:\/\/gnbcc.net\/category\/member-spotlight\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/02\/OmniBank-X-scaled.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/02\/OmniBank-X-scaled.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/02\/OmniBank-X-scaled.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/02\/OmniBank-X-scaled.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/02\/OmniBank-X-scaled.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/02\/OmniBank-X-scaled.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":15555,"url":"https:\/\/gnbcc.net\/omnibsic-bank-delivers-104-profit-growth-assets-and-deposits-double-in-2025\/","url_meta":{"origin":18357,"position":3},"title":"OmniBSIC Bank delivers 104% profit growth, assets and deposits double in 2025","author":"Michael Teye","date":"April 2, 2026","format":false,"excerpt":"The country\u2019s fastest growing bank, OmniBSIC Bank Ghana Ltd has delivered an impressive performance in 2025, with profit before tax soaring by 104 percent to GH\u00a2641million, driven by a rapidly expanding balance sheet, stronger net interest income and solid gains from trading activities.","rel":"","context":"In &quot;Member Spotlight&quot;","block_context":{"text":"Member Spotlight","link":"https:\/\/gnbcc.net\/category\/member-spotlight\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/04\/OmnBSic-104-scaled.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/04\/OmnBSic-104-scaled.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/04\/OmnBSic-104-scaled.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/04\/OmnBSic-104-scaled.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/04\/OmnBSic-104-scaled.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/04\/OmnBSic-104-scaled.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":17410,"url":"https:\/\/gnbcc.net\/member-spotlight-absa-bank-ghana-named-ghanas-best-retail-bank-at-euromoney-awards-for-excellence-2026\/","url_meta":{"origin":18357,"position":4},"title":"Member Spotlight: Absa Bank Ghana Named Ghana\u2019s Best Retail Bank at Euromoney Awards for Excellence 2026","author":"Paul N.","date":"July 24, 2026","format":false,"excerpt":"GNBCC Premium Member Absa Bank Ghana has been named Ghana\u2019s Best Retail Bank at the Euromoney Awards for Excellence 2026, recognising its continued commitment to customer-focused innovation and excellence in retail banking. The GNBCC congratulates Absa Bank Ghana on this well-deserved achievement.","rel":"","context":"In &quot;GNBCC Members&quot;","block_context":{"text":"GNBCC Members","link":"https:\/\/gnbcc.net\/category\/gnbcc-members\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/07\/Newsletter-Blog-Media-20.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/07\/Newsletter-Blog-Media-20.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/07\/Newsletter-Blog-Media-20.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/07\/Newsletter-Blog-Media-20.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2026\/07\/Newsletter-Blog-Media-20.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":12742,"url":"https:\/\/gnbcc.net\/access-bank-appoints-pearl-nkrumah-as-new-managing-director\/","url_meta":{"origin":18357,"position":5},"title":"Access Bank appoints Pearl Nkrumah as new Managing Director","author":"Michael Teye","date":"October 3, 2025","format":false,"excerpt":"Access Bank (Ghana) Plc has appointed Ms. Pearl Nkrumah as Managing Director, effective October 1, 2025. Her appointment has received approval from the Board of Directors and Bank of Ghana, in line with regulatory requirements.","rel":"","context":"In &quot;GNBCC Members&quot;","block_context":{"text":"GNBCC Members","link":"https:\/\/gnbcc.net\/category\/gnbcc-members\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2025\/10\/Access-Bank-Director.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2025\/10\/Access-Bank-Director.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/gnbcc.net\/wp-content\/uploads\/2025\/10\/Access-Bank-Director.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/gnbcc.net\/wp-content\/uploads\/2026\/08\/Newsletter-Blog-Media-35-1.jpg","_links":{"self":[{"href":"https:\/\/gnbcc.net\/wp-json\/wp\/v2\/posts\/18357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gnbcc.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gnbcc.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gnbcc.net\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/gnbcc.net\/wp-json\/wp\/v2\/comments?post=18357"}],"version-history":[{"count":4,"href":"https:\/\/gnbcc.net\/wp-json\/wp\/v2\/posts\/18357\/revisions"}],"predecessor-version":[{"id":18440,"href":"https:\/\/gnbcc.net\/wp-json\/wp\/v2\/posts\/18357\/revisions\/18440"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gnbcc.net\/wp-json\/wp\/v2\/media\/18358"}],"wp:attachment":[{"href":"https:\/\/gnbcc.net\/wp-json\/wp\/v2\/media?parent=18357"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gnbcc.net\/wp-json\/wp\/v2\/categories?post=18357"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gnbcc.net\/wp-json\/wp\/v2\/tags?post=18357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}